Terms of Service

DRAFT — placeholders in [BRACKETS] must be completed and the full text reviewed by AutoBodyEstimate before publishing.

Last updated: [DATE]

These Terms of Service (“Terms”) govern your use of AutoBodyEstimate.com (the “Site”) and the services offered by [BUSINESS LEGAL NAME] (“AutoBodyEstimate”, “we”, “us”). By placing an order or creating an account, you agree to these Terms.

1. Our services

We offer the following services, each described on its own page of the Site:

  • Repair Estimate — a line-by-line collision repair estimate based on the photos and information you provide.
  • Total Loss Valuation Report — an independent market valuation of your vehicle for comparison with your insurer’s offer.
  • Diminished Value Claim Report — a report estimating the loss in market value of your vehicle after a repaired accident.

Current prices are shown on the Site and at checkout. We may change prices at any time; the price shown at checkout is the price you pay for that order.

2. How orders work

To order, you complete the order form, upload the requested photos and documents, and pay at checkout. An account is created for you so you can follow your order and download your report. We aim to deliver reports within [DELIVERY TIME, e.g. 24 hours] of receiving a complete order. If the information or photos you provide are not sufficient, we will contact you and the delivery time starts once we receive what we need.

3. Your responsibilities

You confirm that the information, photos and documents you submit are accurate, belong to you or that you are authorized to share them, and relate to a vehicle you own or are authorized to act for. Our reports depend on what you provide; inaccurate or incomplete information may affect the result.

4. Nature of our reports

Our reports are professional opinions prepared from photos, documents and market data. They are not a physical inspection of the vehicle. We are not an insurance company, a licensed public adjuster or a law firm, and our reports are not legal advice. We do not guarantee that any insurance company, court or third party will accept a report, or that you will receive a specific settlement amount.

5. Payments

Payments are processed securely by our payment provider (Stripe). We do not store your full card details. All prices are in US dollars.

6. Refunds

Refunds are handled according to our Refund Policy.

7. Intellectual property

The Site and its content belong to AutoBodyEstimate. Reports are provided for your personal use in connection with your vehicle and claim. You may share a report with your insurer, attorney or repair shop, but you may not resell it or present it as your own work.

8. Limitation of liability

To the maximum extent permitted by law, AutoBodyEstimate is not liable for indirect, incidental or consequential damages, or for decisions made by you, your insurer or any third party based on a report. Our total liability for any order is limited to the amount you paid for that order.

9. Changes to these Terms

We may update these Terms from time to time. The version published on the Site at the time of your order applies to that order.

10. Governing law

These Terms are governed by the laws of the State of [STATE], without regard to its conflict of law rules.

11. Contact

[BUSINESS LEGAL NAME]
[BUSINESS ADDRESS]
Email: [CONTACT EMAIL]
Phone: [PHONE]